Patients & Families

Learn About Child Health Services and Your Patient Rights


What do we offer?

  • Health supervision for your child birth to 18 years of age
  • Well Child Physical Examinations
  • Sick Child Care
  • Immunizations
  • Speech, Hearing, Vision and Developmental Screenings
  • Lead Testing and Laboratory Services
  • Behavioral Health Management
  • Health and Nutritional Teaching
  • Support Program Referrals
  • 24-hour Medical Response
  • THRIVE Program

The clinic is in operation Monday through Thursday from 8:00 a.m. to 4:30 p.m. and Friday from 8:00 a.m. to 4:00 p.m. Patient visits are scheduled appointments and we ask our families to arrive at least 10 minutes early for check-in. If you need to schedule, reschedule or cancel an appointment, please call the clinic right away at (330) 453-3386. After regular business hours, you may leave a message on the clinic’s voicemail or with the answering service, for a member of our staff or medical team. If your child has forms that need completed, please allow at least 48 hours. We suggest that you call first to make sure the forms are complete and the doctor has signed them. In the event that your child has had a lead screen, the results of these are recorded one time per week.

*We see all children regardless of ethic background or social status. If you have medical coverage, we will ask to see your card to verify that information at each visit. If you do not have medical coverage, you will be asked to complete a financial form and prove income. Your child will not be refused care due to inability to pay.



The clinic accepts Medicaid, Medicaid HMOs and most private insurances. We are a BCMH provider and can offer care to children who have medical handicaps. Families who are uninsured or underinsured may receive reduced fees, based on a sliding scale, according to their ability to pay for service.

Click here to view the 2021 Sliding Fee Scale